Política de envío
Shipping Policy
At Lumière di Essenza, every order is prepared with care and attention before beginning its journey to you.
Order Processing
Orders are typically processed within 1–2 business days after the order is received. Processing times do not include weekends or holidays.
Shipping Destinations
We currently ship to addresses within the United States, Puerto Rico, Canada, and Mexico.
Shipping Carriers & Rates
Lumière di Essenza offers shipping services through established carriers, which may include USPS, UPS, FedEx, and DHL, depending on the destination and available services.
Available shipping methods and rates are calculated at checkout based on the delivery address, package details, and available carrier services. Customers may select their preferred shipping option from those presented at checkout.
Estimated Delivery
Estimated delivery times are displayed at checkout when available and depend on the destination, carrier, and shipping service selected. Delivery estimates begin after the order has been processed and transferred to the carrier.
Carrier delays, weather conditions, holidays, customs processing, or other circumstances outside the control of Lumière di Essenza may affect delivery times.
Order Tracking
When tracking information is available, customers will receive shipping confirmation and tracking details after their order has been dispatched.
International Orders — Canada & Mexico
Orders shipped to Canada or Mexico may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise indicated at checkout, these charges are the responsibility of the recipient.
Customs processing may also affect estimated delivery times.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been shipped, we may not be able to change or redirect the delivery address.
Questions About Your Shipment
If you have questions regarding your order or shipment, please contact us at info@lumierediessenza.com. We will be happy to assist you.